What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the cards expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.
we also ask for your telephone number which enables us to contact you urgently if there is a problem with your order. we personalise your shopping experience by using your purchases to shape our recommendations about the products that might be of interest to you. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the store.
We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new IndustrialVac.co.uk services and special offers we think you will find valuable. If you would rather not receive this information, you may opt out by visiting your Notification Preferences Page.
How does IndustrialVac.co.uk protect customer information?
When you place orders or access your account information, we offer the use of a secure server using full 128-bit encryption. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What about "cookies"?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as fast-track shopping and to store items in your Shopping Basket between visits. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your Shopping Basket and purchasing them.
Will IndustrialVac.co.uk disclose the information it collects to outside parties?
IndustrialVac.co.uk does not sell, trade or rent your personal information to others. IndustrialVac.co.uk may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UKs Data Protection legislation.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at IndustrialVac.co.uk possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. On your Products Notifications page you can also opt out if you never want to receive any announcements or special offers from us.